SUSTAINABLE FINANCING
Service Charter
Service Charter - English
Service Charter - Kiswahili
Service Charter - English
| S/No. | SERVICE/GOOD | REQUIREMENTS TO OBTAIN SERVICE / GOOD | COST OF SERVICE / GOOD (if any) | TIME FRAME |
|---|---|---|---|---|
| 1 | Enquiries | Submission of enquiries through: - Call - Letter - Physical visit | FREE | Within 48 hours upon receipt of request |
| 2 | Provision of funding for financing universities | - Submission of data returns on government sponsored students - Letter of submission of data returns from the universities | FREE | 30 days from receipt of the request |
| 3 | Issuance of conditional grants to private universities | - Submission of an application for conditional grants - Submission for proposal for conditional grants - Submission of a detailed budget as per prescribed format | As prescribed by the Board from time to time | 30 days from receipt of the request |
| 4 | Sourcing for grants | - Submission of grant proposals which shall be aligned to national priority areas or included in the Integrated National Development Plan as prescribed by the Cabinet Secretary from time to time. | As prescribed by the Board from time to time | 6 weeks |
| 5 | Student scholarship applications and awards | - Student KCSE No. - Student KCPE No. - Parent’s/ guardian’s details - Student KUCCPS ID - Name of the programme - Name of the university | FREE | 60 days |
| 6 | Student appeal | - Student name - Student KCSE no. - Additional details missed in the application | FREE | 14 days |
| 7 | Student scholarship disbursement | - Name of university - Course the student is taking | FREE | 21 days |
| 8 | Resolution of public complaints | Submission of complaints through: - Call - Letter - Physical visit | FREE | 14 days |
| 9 | Partnership, collaborations and linkages | Submission of proposals on collaborative activities which promote the fulfilment of the UF mandate | FREE | 3 Months |
| Outline the budget implication/responsibilities of proposed partnership | FREE | 1 week | ||
| 10 | Procurement of goods and services | - Submit prequalification documents - Submit tender documents - Submit request for proposals - Request for quotation documents - Delivery of goods and services | As per the PPRA Act | According to tender requirements |
| 11 | Payment for goods, services and works | - Submission of invoices/delivery notes - Submission of valid KRA Pin certificate and VAT/Tax compliance certificates | FREE | One (1) month |
Service Charter - Kiswahili
| NAMBARI | HUDUMA/BIDHAA | MAHITAJI ILI KUPATA HUDUMA/BIDHAA | GHARAMA YA HUDUMA/ BIDHAA (Iwapo ipo) | MUDA WA UTEKELEZAJI |
|---|---|---|---|---|
| 1 | Maswali | Uwasilishaji wa maswali kupitia:
- Kupiga simu - Barua - Baruapepe - Kuwasilisha moja kwa moja/ana kwa ana | Bila malipo | Ndani ya masaa arobaini na nane (48) baada ya kupokea ombi |
| 2 | Utoaji wa fesha kwa ufadhili wa chuo vikuu | - Uwasilishaji wa marejesho ya data kuhusu wanafunzi wanaofadhiliwa na serikali - Barua ya kuwasilisha marejesho ya data kutoka kwa vyuo vikuu | Bila malipo | Siku thelathini (30) baada ya kupokea ombi |
| 3 | Utoaji wa ruzuku ya masharti kwa vyuo vikuu vya kibinafsi | - Uwalishaji wa maombi za ruzuku za masharti - Uwalishaji wa pendekezo la ruzuku ya masharti - Uwalishaji wa bajeti ya kina kulingana na muundo uliopendekezwa | Kama inavyoagizwa na halmashauri mara kwa mara | Siku thelathini (30) baada ya kupokea ombi |
| 4 | Upatikanaji wa ruzuku | - Uwalishaji wa mapendekezo ya ruzuku ambayo yanalingana na sehemu zinazopewa kipaumbele katika taifa au kujumuishwa katika mpango wa maendeleo ya taifa kama inavyoigizwa na katibu wa baraza la mawaziri mara kwa mara | Kama ilivyoagizwa na halmashauri mara kwa mara | Wiki sita (6) |
| 5 | Maombi ya udhamini wa masomo na tuzo kwa wanafunzi | - Nambari ya usajili ya mwanafinzi ya KCSE - Nambari ya mwanafunzi ya KCPE - Maelezo ya wazazi/walezi - Kitambulisho cha KUCCPS cha mwanafunzi - Jina la programu - Jina la chuo kikuu | Bila malipo | Siku sitini (60) |
| 6 | Rufaa ya wanafunzi | - Jina la mwanafunzi - Nambari ya mwanafunzi ya KCSE - Maelezo ya ziada yaliyokosa katika ombi | Bila malipo | Siku kumi na nne (14) |
| 7 | Malipo ya udhamini | - Jina la chuo kikuu - Kozi inayosomewa na mwanafunzi | Bila malipo | Siku ishirini na moja (21) |
| 8 | Kusuluhisha malalamiko ya umma | Uwalishaji wa malalamiko kupitia
- Kupiga simu - Barua - Barua pepe Kuwasilisha moja kwa moja/ana kwa ana | Bila malipo | Siku kumi na nne (14) |
| 9 | Kuungana, ushirikiano na uhusiano | - Uwalishaji wa mapendekezo kuhusu shughuli za kiushirikiano ambazo hukuza utimilifu wa mamlaka ya ufadhili wa vyuo vikuu | Bila malipo | Miezi mitatu (3) |
| Kuelezea maana ya bajeti/majukumu ya ushirikiano uliopendekezwa | Bila malipo | Wiki moja (1) | ||
| 10 | Ununuzi wa bidhaa na huduma | - Wasilisha hati zifaazo za kuhitimu - Wasilisha nyaraka za zabuni - Wasilisha ombi la mapendekezo - Ombi la hati za nukuu - Utoaji wa bidhaa na huduma | Kwa mujibu kifungu cha PPRA (PPRA Act) | Kulingana na mahitaji ya zabuni |
| 11 | Malipo ya bidhaa, huduma na kazi | - Uwasilishajiwa ankara/maelezo ya uwasilishaji - Uwasilishaji wa cheti halali cha Ushuru (KRA PIN) na cheti kukudhi kulipa ushuru | Bila malipo | Mwezi mmoja (1) |